Frequently Asked Questions

Primary 3 to Primary 6 students (including PSLE candidates) and their parents. The Primary Room is for Singapore primary Science. More subjects are coming later.

Notes for each unit with isometric diagrams and animated figures you can play with, plus quizzes, practice questions and mock exam papers. The notes have key words highlighted and tips from ReisaK.

Yes, a free account. It takes a minute.

Unit 1 opens straight away.

Yes, on the device and browser you use. If you clear your browsing data or switch device, it starts again. Your units stay open on any device you log in on.

A parent or guardian, please.

Receipts go to the email used at payment, so you see every purchase.

Unit 1 is free forever. Every other unit is paid. You can buy one unit at a time, or take the all-units bundle for one monthly price. The price is always shown before you pay. Some extras (the Extra unit, OEQ Answering Techniques and the mock exam papers) are add-ons, sold separately and not part of the bundle.

Yes. Each unit, and the all-units bundle, renews automatically every month. Your card is charged the monthly price on the same date each month until you tap Stop renewal in My Account. Before you pay, the price is shown clearly. After you stop renewal, you are not charged again and you keep the unit until the end of the month you paid for.

Yes. Tap My Account, then Stop renewal next to a unit (or next to the all-units bundle). You can also use Manage billing. You keep the unit until the end of the month you have already paid for, and you will not be charged again. Stopping renewal does not refund what you have already paid.

If you are within 7 days of your first payment for that unit, you can tap Refund instead. That returns the money and closes the unit straight away.

Yes, within 7 days. If you are not happy with a new unit, open Your account and tap the Refund button next to that unit. It works for 7 days after your first payment for that unit, and Your account shows how many days are left. After 7 days the button is greyed out and there are no refunds.

The money goes back to the card you paid with, usually within 5 to 10 working days, and the unit closes straight away. If the button does not work, email us at hello@theprimaryroom.com.

This is the same for a PayNow payment (6 or 12 months): you can refund it in full within 7 days of paying. A PayNow payment goes back to your bank account, and it does not renew.

You can be refunded only once for each plan. If you buy the same plan again later, the new payment is not refundable.

The 7 days apply only to the first payment for each unit. Monthly renewals are not refundable, and neither is something you have bought before and come back to. Each new unit you add gets its own 7 days. The all-units bundle works the same way.

Unit 1 is free, so you can also try the site first. This does not affect any rights you have under Singapore consumer law.

Units 2 to 20 and the add-ons are locked until you unlock them. You can preview each one first.

Read the notes for a unit and play with its figure. Then do the quiz and the practice questions. Use the mock exam papers when you are ready for the real PSLE format.

Yellow marks key words. Pink marks numbers and key facts. Blue marks watch-out points. The notes from ReisaK are her tips.

Yes. The notes follow the MOE primary Science syllabus. The mock exam papers use the PSLE layout: Booklet A (multiple choice) and Booklet B (open-ended). Schools set their own test timing, so check with your teacher.

Open the study site in Chrome and tap the menu (the three dots), then choose Install app or Add to Home screen. You can also tap My Account, then Install app on my phone. On iPhone, open it in Safari, tap the Share button, then choose Add to Home Screen.

This message comes from Samsung Internet, not from our site. Samsung Internet makes an install that Android's Play Protect flags as "built for an older version of Android". Tap OK, open the study site in Chrome instead, and install it from there. Chrome's install is not blocked. If you prefer to stay in Samsung Internet, tap its menu, then Add page to, then Home screen. That adds a simple shortcut instead of an installed app.

Yes. Use it alongside your school notes. If your teacher says something different, follow your teacher.

Yes. It is designed for phones first, and works on tablets and computers.

Please tell us. Email hello@theprimaryroom.com and we will check it quickly.

You can use it for your own study. Please do not copy, sell or share it in bulk.

Please do not take screenshots or screen recordings of the site to share or sell.

See our Terms of Use · Refund Policy.

Only to send what you signed up for, such as the free unit and study tips. You can unsubscribe any time. See our Privacy Policy.