Terms of Use
Last updated: 12 November 2026
The Primary Room™ is owned and operated by Aiyoyo Studio Pte Ltd, a company registered in Singapore.
Please read these Terms of Use before you use The Primary Room™ website and study site.
By using them, you agree to these terms.
If you do not agree, please do not use them.
Who may use it
The site is for Primary 3 to Primary 6 students, their parents and teachers.
Our students are children, so please use it with the knowledge of a parent or guardian.
Accounts and purchases should be made by a parent or guardian.
What you may do
You may use the notes, diagrams, animated figures, quizzes, practice questions and mock exam papers for your own personal study.
You may share the site link with friends.
What you may not do
- Copy, reproduce, resell or publish our notes, questions, diagrams, designs or characters without our written permission.
- Copy content in bulk, for example by scraping or screen recording.
- Use bots, crawlers or automated tools to collect our content, or use it to train, fine-tune or feed any AI or machine-learning model.
- Take screenshots, screen recordings or photos of the site to copy, share, post or sell.
- Print the notes or save them to share.
- Share your paid access with other people.
- Try to break, overload or get around any part of the site.
- Use the site to break the law or to harm others.
Our content
The notes, questions, diagrams, designs, ReisaK characters, names and logos belong to us.
The Primary Room™ is our trademark.
You get a personal, non-exclusive licence to use them for study. You do not get ownership.
A study aid, not a guarantee
We take care to keep the content accurate.
We cannot promise it is complete, error-free or up to date.
We do not guarantee any exam result or grade.
See our Disclaimer for more.
Availability
We try to keep the site running, but it may be unavailable or change at times.
We may add, change or remove features and content.
Paid plans
Unit 1 is free.
Other units are paid, one unit at a time.
Some extras (such as the Extra unit, OEQ Answering Techniques and the mock exam papers) are add-ons, sold separately and not part of the all-units bundle.
You can also choose the all-units bundle, for one monthly price.
The price of each unit is shown clearly before you pay.
Each unit, and the bundle, renews automatically every month. Your card is charged the monthly price on the same date each month until you stop renewal.
You can stop renewal at any time from Your account (tap Stop renewal). You will not be charged again.
Stopping renewal does not refund what you have already paid. You keep the unit until the end of the month you paid for. A refund is only possible in the first 7 days, as set out under Refunds below.
If you have single units and want the bundle, stop renewal on the single units first, so you only pay once.
Refunds
If you are not happy with a new unit, ask for a refund within 7 days of your first payment for that unit.
In Your account, tap the Refund button next to that unit (or the bundle). We refund that first payment in full to the card you paid with, usually within 5 to 10 working days, and the unit closes straight away. If the button does not work, write to us using the contact address below.
After 7 days, we do not give refunds.
The 7 days apply only to the first payment for each unit, bundle or add-on. We do not refund monthly renewals, or something you have bought before and come back to.
A PayNow payment for 6 or 12 months also has its 7 days, counted from the payment, and is refunded in full to the bank account you paid from. A PayNow payment does not renew. After the 7 days it is not refunded, and it stays open until its end date.
Each plan can be refunded only once. If you buy the same plan again later, for example after a refund or after a PayNow period ends, the new payment is not refundable.
Each new unit you add has its own 7 days. The all-units bundle works the same way.
Unit 1 is free, so you can try the site before you pay. This does not affect any rights you have under Singapore consumer law.
Your progress
When you are logged in, your progress is saved to your account, so it follows you to another device.
If you are not logged in, it is saved only on your own device, and we cannot restore it if you clear your data.
You can erase it, or delete your whole account, from My Account.
Limit of liability
To the fullest extent the law allows, we are not liable for any loss or damage from using, or not being able to use, the site.
Nothing here limits any right you have that cannot be limited by law.
Links to other sites
We may link to other sites. We are not responsible for them.
Your personal data
See our Privacy Policy and PDPA Notice.
Changes
We may update these terms. The date at the top shows the latest version.
If you keep using the site after a change, you accept the new terms.
Governing law
These terms are governed by the laws of Singapore.
The courts of Singapore have jurisdiction over any dispute.